Innovation Mortgage Privacy Policy

Effective Date: November 10, 2025

This Innovation Mortgage Privacy Policy explains how Innovation Mortgage ("Innovation Mortgage," "we," "our," or "us") collects, uses, and discloses information about you. This Privacy Policy applies when you use our websites (including www.InnovationMortgage.com) or interact with us online or through our mortgage services (collectively, the "Services").

In certain situations, we may provide additional or supplemental privacy notices as required by federal or state laws, including Regulation P (Privacy of Consumer Financial Information) and applicable state privacy laws. Please refer to the Additional Information Regarding Your Privacy Rights section for state-specific details.

By accessing our Websites or using our Services, you acknowledge that you have read and understand this Privacy Policy.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

  • Apply for a mortgage
  • Submit a loan application or pre-approval request
  • Upload documents (income, tax returns, ID, bank statements)
  • Communicate with us through our website, email, phone, or online forms

The information you provide may include:

  • Name, address, phone number, email
  • Social Security number
  • Date of birth
  • Employment information
  • Income, assets, debts
  • Real estate and loan application data
  • Driver's license or government ID
  • Any other information you choose to provide

Information We Automatically Collect

Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Improve website performance
  • Analyze usage
  • Enhance user experience
  • Support security and fraud prevention

Unsolicited Ideas

We do not accept or review unsolicited ideas, proposals, or creative materials.

2. How We Use Your Information

We use the information we collect to:

Mortgage Services

  • Process and manage mortgage applications
  • Verify identity, income, employment, and financial data
  • Order credit reports and underwriting documentation
  • Provide loan estimates, disclosures, and closing documents

Business Operations

  • Provide, maintain, and improve our Websites and Services
  • Respond to questions and customer support requests
  • Send important updates, alerts, and communications
  • Detect, investigate, and prevent fraud or security issues
  • Comply with legal, regulatory, and investor requirements
  • Maintain records as required by federal and state law

Other Uses

  • Create aggregated or de-identified data for internal use
  • Fulfill any purpose you direct or that we disclose at the time of collection

3. How We Disclose Your Information

We disclose personal information as permitted by law and as needed to provide mortgage services.

We may share your information with:

  • Mortgage service providers (credit bureaus, appraisal companies, title companies, verification services, loan processors, underwriting partners)
  • Regulators and government agencies (CFPB, state regulators, HUD, FHA, VA, Fannie Mae/Freddie Mac where applicable)
  • Technology providers who support our operations (secure document storage, email providers, CRM, website hosting)
  • Legal or compliance advisors
  • Third parties you authorize, such as real estate agents or co-borrowers

We DO NOT:

  • Sell your personal information
  • Share your information for targeted advertising
  • Share loan application data for marketing purposes

Legal Requirements

We may disclose information if required to comply with:

  • Court orders or legal processes
  • Law enforcement requests
  • Regulatory examinations or audits

4. Processing in the United States

Innovation Mortgage operates within the United States. Your information may be processed or stored in the U.S. by us or our service providers.

5. Your Choices

Opt-Out Rights (Regulation P)

You may opt out of certain information sharing permitted under federal law:

To opt out, contact us:

6. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be reflected by a revised "Effective Date."

7. Additional Information Regarding Your Privacy Rights

Certain states provide consumers with additional rights regarding personal information, including:

  • The right to know what personal data is collected
  • The right to access or request deletion
  • The right to correct inaccurate information
  • The right to opt out of certain types of data sharing
  • The right not to be discriminated against for exercising privacy rights

States with applicable laws include: CA, CO, CT, DE, IN, IA, MN, MT, OR, TN, TX, UT, and VA.

Categories of Information Collected

We may collect:

  • Identifiers (name, SSN, address, IP address)
  • Employment and financial information
  • Loan application data
  • Internet or website usage information
  • Geolocation (if allowed)
  • Sensitive personal information (e.g., SSN, bank statements, income documents)

Sale or Sharing of Personal Information

Innovation Mortgage does not sell personal information and does not share information for targeted advertising.

Retention

We retain personal information only as long as required by:

  • Federal mortgage laws (e.g., RESPA, TILA)
  • State regulations
  • Investor and compliance requirements

8. Contact Us

Innovation Mortgage
30445 Northwestern Highway, Suite 300
Farmington Hills, MI 48334

Call us: (248) 720-1032
Fax us: (248) 720-1035
Email us: Info@InnovationMortgage.com
Website: www.InnovationMortgage.com